Returns and Shipping

Once delivery confirmation becomes available, Stephanie Rachelle is no longer liable for any lost, stolen, or misplaced packages. It is the Purchaser's responsibility to provide complete and accurate address and contact information. Please ensure you have items delivered to a location where you will be able to sign to receive.

 DAMAGED EQUIPMENT Please inspect all packages immediately upon delivery. If you believe that the item in question is damaged during transit, please notify at Srharper30@gmail.com within twenty-four (24) hours of receipt of the product. It may be necessary for us to contact the courier company for damage inspection and open a claim. All original packing materials must be kept for claim purposes. In all cases the damaged equipment must be returned along with packaging materials.  

All Sales Are Final !!