Here's a free email template for dealing with clients who are not a good fit for your services. As you know, it is important to handle these situations with professionalism and tact to ensure that you maintain a positive reputation in the industry.
Follow up with a phone call. You can start the process with an email, but you should follow up with a phone call to talk through the process and answer any questions.
Feel free to customize this template to fit your own voice and brand, and use it whenever you encounter a situation where you may not be the best fit for a client. Remember that it is always better to be honest and upfront with clients, rather than trying to force a fit that may not be ideal.
This is a download